Support

About Westell Support

At Westell, we pride ourselves on 35+ years of quality, innovation and service. A fundamental piece of our success is attributed to our comprehensive range of support and service offerings for our customers.

We work with customers to tailor a complete solution to best meet varying business needs. Our technical knowledge, deployment and integration services, training classes and support offerings provide a range of options to help service providers, integrators, tower operators and other network operators greatly improve network quality and availability.

Support Portal

When it comes to improving network performance, customer satisfaction is our goal.

Check out our Support Portal to obtain the most up-to-date account information and support services including:

  • Serial number search
  • Service/support tickets
  • Purchase order status and history
  • Tracking information
  • Product documentation
  • RMA status and history

Log in to the Westell Support Portal to access support services

Log in to the Westell Support Portal

If you have an existing Kentrox eService or Customer Portal login, this information can be used to access the Support Portal.

Installation Services

Custom Systems Integration

Westell’s Custom Systems Integration Solution for cabinet-based installations ranges from small assemblies to large, systems-based outdoor cabinets. The Custom Systems Integration Solution features fully integrated, vendor-neutral cabinets designed to meet your individual requirements and optimized for broadband build-out and circuit turn-up.

View Custom Systems Integration

Deployment Services

Westell’s extensive Deployment Services Solution assists with deployment schedules that demand strict adherence to project objectives. This solution ensures that your objectives are met within the specified time and cost constraints while managing the increased complexities of new technology.

View Deployment Services

Design With Westell

Westell Technologies in iBwave
Designing an in-building wireless infrastructure using Westell’s complete product line has never been easier! Sign up for our monthly Vex file updates and you’ll receive a monthly email with Westell’s most up-to-date iBwave VEX files.

Sign up for Monthly Vex Files

Push the Edge of Your Network

If you have any questions or require additional information about our products, services or solutions, please complete our request information form.