Technical Support


Westell Products - Return/Repair

To request an RMA # for return and/or repair, please complete the Request RMA Number form.

For general support questions, please email


Support for Modems, Gateways and Routers Formerly Owned by Westell

Most of Westell's CNS product line (ie., modems, gateways, routers) were sold to NETGEAR in April 2011. For information on these products, please visit the NETGEAR website.

Some open source documentation is available below for former Westell products and those products designed and built for Verizon.

If you are an end user and require technical support, please contact your Internet Service Provider.


Firmware and Open Source

Information and downloads regarding any open source software components in your Westell product subject to the GNU GPL or LGPL can be found by selecting the product model from the lists below. For questions about open source software, please contact


Other Inquiries

For all other inquiries, please complete the form on our Contact Us page.