High Quality is Crucial to Our Company Legacy
Our Quality Mission, “To Achieve Total Customer Satisfaction,” is the foundation of all functions within our organization. To accomplish our mission, we strive to continually improve all aspects of product and service realization.
Our quality system is registered to TL9000, the telecommunications industry quality management system standard. We assisted in the development of the TL9000 standard as a participating member of QuEST Forum. But more importantly, TL9000 comprises the best practices of quality management that have been developed and refined within the telecommunications environment.
In addition to TL9000, we were one of the first suppliers to receive C/SQP (Customer/Supplier Quality Process) Accreditation. C/SQP was a telecommunications quality system certification that was granted to leading edge companies during the 1990s by Bellcore/Telcordia and the Regional Bell Operating Companies (RBOCs). We were also one of the first suppliers to certify and register our quality processes to ISO9001.