High Quality is Crucial to Our Company Legacy
Our Quality Mission, “To Achieve Total Customer Satisfaction,” is the foundation of all functions within our organization. To accomplish our mission, we strive to continually improve all aspects of product and service fulfillment.
Our quality system is registered to TL 9000:2016-H R6.3/R5.7. TL 9000 comprises the best practices of quality management that have been developed and refined within the telecommunications environment, and we are proud to have assisted in the development of the TL 9000 standard as a participating member of the QuEST Forum.
In addition to TL 9000, we were one of the first suppliers to certify and register our quality processes to ISO 9001. We were also one of the first suppliers to receive C/SQP (Customer/Supplier Quality Process) Accreditation, a telecommunications quality system certification granted to leading edge companies Bellcore / Telcordia and the Regional Bell Operating Companies (RBOCs).