Westell Technologies is seeking an experienced Sales Engineer to join our ISM team and support the Carrier and Neutral Host space.  We have a full line of hardware and software solutions in which this position will propose and sell to customers.  Position will require installation at trial sites which requires 30-50% travel.

Duties and Responsibilities:

  • Investigate and become proficient with product, features, protocols, competition and customer business needs.
  • Obtain working knowledge to be able to field configure product.
  • Participate in RFQ/RFI/RFP responses to provide a competitive equipment configuration to address customer requirements.
  • Communicate new product and feature requirements to Product Line Management and Engineering.
  • Present product solutions to customers.
  • Author documentation defining deployment procedures and best practices.
  • Connect and confirm interoperability with 3rd party devices and systems.
  • Plan, conduct and document results of trials which demonstrate product fit.
  • Conducting user training.

Desired Qualifications and Technical Proficiencies:

  • Relevant education and work experience
  • Understanding of LAN and WAN architectures
  • Transport – Fiber, Ethernet, T1 and Wireless MODEM
  • General understanding of VPN, Firewall and access control
  • Services – SNMP, SSH, SFTP, HTTPS and NTP
  • Protocols – ModBus, RS232 and RS485

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