Westell's COVID-19 Statement  Read letter

In-Building & Public Safety Monitoring

About In-Building & Public Safety Monitoring

Westell’s remote hardware suite and Westell’s Optima software provide the intelligence to monitor your network remotely. Our solution has helped many company’s become more efficient by providing detailed notification of critical alarms while allowing you remote access. Additionally, Westell also sells public safety repeaters; click here for more information.

In-Building Monitoring

Providing secure connections to monitor your public safety coverage systems, repeaters, small cells & DAS to keep the general population safe is something we can help with.  Our Remote suite offers connectivity to your In-building space while giving you other benefits such as temperature, access to power plants, HVAC controllers and other environmental alarms.  The Remote allows you to add other sensors and devices such as water, motion, humidity, door open, cameras and power meters as radio equipment is often located in a room that with challenging environmental, security, or access conditions. 

With 96% of the population owning mobile phones, many companies and public venues are installing their own in-building repeaters or DAS to bring the cellular coverage inside.  Installing an in-building repeater is the first step - but how will you know if it is working? 

Westell has been monitoring In-building repeaters and DAS since 2003.  We provide the standard set of alarms coming from the OEM devices.  We also give you direct access to the controller from our software called Optima.  We can send you notifications via text message or email and send these alarms northbound to other trouble-ticketing or field management systems.  Well-designed RF coverage systems are important for venues and businesses, but only if are working when you need them to.  Contact Westell to show you how to affordably monitor your In-building spaces. 

Are you an integrator looking to benefit from monthly maintenance of these venues?  You will need the right tools to monitor these spaces.  We can help you do this affordably so that you have visibility to the devices at an affordable price to get that recurring revenue you desire.

Public Safety Monitoring

Indoor public safety coverage for first responders has become a major concern since the International Fire Code first added radio enhancement systems to the code base in 2009 followed by NFPA in 2010.  Monitoring these “public safety repeaters” is critical according to the new codes enforced.  Many new codes require all new buildings or those under major renovations to have emergency responder radio enhancement systems, and that these systems be monitored at the fire panel.  However monitoring at the fire panel does not provide notification of failures to an integrator responsible for maintaining these system.  Westell can monitor the simple dry contacts coming from the Public Safety repeaters or DAS plus provide a wireless connection to the equipment user interface for at in depth look at the BDA/DAS performance. Westell can also offer separate enclosures with battery back-up should commercial power loss be of concern. 

Contact Westell to show you how to affordably monitor your In-building spaces. 

Are you an integrator looking to benefit from monthly maintenance of these venues?  You will need the right tools to monitor these spaces.  We can help you do this affordably so that you have visibility to the devices at an affordable price to get that recurring revenue you desire.

Features & Benefits

  • End-to-end In-Building remote management solution
  • More affordable than competing in-building monitoring solutions
  • Delivery of critical In-building Alarms
  • Uptime reports through Optima
  • In-building historical alarms
  • Ability to see your sites on a map and provide detailed alarm history
  • Reporting can be exported and shared
  • Integrator monthly recurring revenue

Optima Management System

The Optima Management System® provides comprehensive site monitoring, management and control of a network’s site infrastructure from a user’s desktop and virtually any Apple® iOS and Android device. This gives immediate operational cost reductions for organizations that need to access, monitor and manage a large number of sites.

View Optima

Related Market

Intelligent Site Management

Intelligent Site Management

Westell provides a comprehensive Intelligent Site Management Solution for service providers and tower operators facing new challenges due to rapidly growing wireless networks. The Intelligent Site Management Solution can be extended to all cell sites (new and existing) to monitor, troubleshoot, and correct problems efficiently and securely.

Intelligent Site Management: View Market

Support Portal

When it comes to improving network performance, customer satisfaction is our goal.

Check out our Support Portal to obtain the most up-to-date account information and support services including:

  • Serial number search
  • Service/support tickets
  • Purchase order status and history
  • Tracking information
  • Product documentation
  • RMA status and history
Log in to the Westell Support Portal

If you have an existing Customer Portal login, this information can be used to access the Support Portal.

Push the Edge of Your Communication Network

If you have any questions or require additional information about our products, services or solutions, please complete our request information form.

Customer Feedback

Your Opinion Matters

Please take a short, 3-minute survey.

Take Survey