Westell warrants Westell manufactured products to be free of material and workmanship defects; extended product warranties are also available. See Limited Product Warranty and Return Policy for details..

Additional plans including maintenance and support options for our Optima Management System® are available. Contact us for more information. 

Limited Product Warranty and Return Policy


To request an RMA please contact our Technical Support Team.

To view shipments, RMAs, and cases, please visit our Support Portal.

Repair charges for out-of-warranty products will be applied. Out-of-warranty products that are determined to be unable to be repaired will be returned to the owner “as-is”.

Support for Modems, Gateways and Routers Formerly Owned by Westell

Most of Westell’s modems, gateways and routers were sold to NETGEAR in April 2011. For information on these products, please visit the NETGEAR website. If you are an end user and require technical support, please contact your Internet Service Provider.