Westell Technologies, Inc.

Professional Services

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About Professional Services

Westell offers a suite of value-added professional services to assist service providers in leveraging and optimizing their use of remote management and monitoring solutions, especially in complex environments. The services are focused offerings tailored to meet the specific requirements of your business.

Professional Services

Our professional services include Optima application development, Optima integration, Optima system administration and other custom services.


Our available applications include reports, dashboards, alarm or event notifications, alarm and/or event correlation, as well as recommended corrective actions.

Features & Benefits

A Virtual Extension of Your Team

  • Software application development services
  • Network element database integration services
  • System administration
  • Software/application migration
  • Additional custom services

Optima Management System

The Optima Management System® provides comprehensive site monitoring, management and control of a network’s site infrastructure from a user’s desktop and virtually any Apple® iOS and Android device. This gives immediate operational cost reductions for organizations that need to access, monitor and manage a large number of sites.

View Optima

Related Market

Intelligent Site Management

Intelligent Site Management

Westell provides a comprehensive Intelligent Site Management Solution for service providers and tower operators facing new challenges due to rapidly growing wireless networks. The Intelligent Site Management Solution can be extended to all cell sites (new and existing) to monitor, troubleshoot, and correct problems efficiently and securely.

Intelligent Site Management: View Market

Support Portal

When it comes to improving network performance, customer satisfaction is our goal.

Check out our Support Portal to obtain the most up-to-date account information and support services including:

  • Serial number search
  • Service/support tickets
  • Purchase order status and history
  • Tracking information
  • Product documentation
  • RMA status and history
Log in to the Westell Support Portal

If you have an existing Customer Portal login, this information can be used to access the Support Portal.

Push the Edge of Your Communication Network

If you have any questions or require additional information about our products, services or solutions, please complete our request information form.

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